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Returns & Exchanges
At Youtooz, we want to ensure you are satisfied with your limited edition collectibles. If your item arrives damaged or is not what you expected, you may request a return or exchange within 30 days of delivery.
Return Process
- 1.Contact Support
Email our support team at support@youtooz.com with your order number and a brief explanation of the issue.
- 2.Provide Documentation
Attach clear photos of the item and its packaging, especially if you are reporting damage or a manufacturing defect.
- 3.Receive Authorization
Once reviewed, our team will provide a Return Merchandise Authorization (RMA) and instructions on where to send your package.
- 4.Ship and Process
Securely pack your item in its original box and ship it back to us; once received, we will issue your refund or ship your replacement.